The CRM or Customer Relationship Management package, permits your company to manage relationships with the external world.

With our CRM solution it is possible to intervene directly on processes to determine prices, and gatherer information.

It is important today to have an instrument capable of managing historical communications with the external world: customers, suppliers and every entity that has or will have a relationship with your company.

Data and contacts are administered to identify the staff and business action with each entity.

Information is managed from accounting and sales personnel in the company: documents, plans, relations, appointments, proposals etc.

ESSEDI offers the customer an application to resolve these requirements. This application allows the company to have a formidable database and an organized business.

With our CRM application, you can manage the history of a proposal, project plan, and marketing activity (create a customer list for various initiatives or for sending information).

All of this is possible in a simple, fast and complete manner for tracking customer history.